We Understand Your Challenges. And We Solve Them.
Expanding your automation business on a global scale comes with significant challenges. We understand the pain you face every single day.
Our mission is to set the global standard in service excellence
for the world’s top integrators and machinery manufacturers.
UAH services for machine builders
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Automation Services
When your automation projects need to move fast, scale smoothly, and perform flawlessly, we’re the partner that makes it happen.
From assembly and engineering to software, commissioning, and full after-sales support, our teams deliver the expertise and capacity your operations depend on — locally in North America and Europe, and wherever automation is needed, including Mexico, China, Japan, Scotland, and Ireland.
Our customers rely on us to stabilize volatile project cycles, secure instant access to top-tier automation talent, and expand their capabilities without expanding fixed costs.
Combine it all with flexible Service Level Agreements, and you get a service model that grows with you — reliable, scalable, and built for global manufacturing demands.
Assembly
Engineering
Software
Commissioning
Project Services
Our Project Services extend beyond core automation execution to cover project-adjacent requirements.
Leveraging our technical expertise and global capacity, we support international machine relocations across borders, provide automation consulting to optimize project execution, and represent our customers directly at end-user sites.
We also ensure long-term system availability through structured spare parts management, offering reactive and proactive support backed by local manufacturing capabilities in key target markets.
This enables our customers to execute complex automation projects more efficiently while reducing risk and operational overhead.
Machine Relocation
Automation Consulting
Spareparts Management
Industries served by United Automation Hub
Core Elements of UAH Service Level Agreements.
Cause great customer service makes you more business than sales ever can.
Global Hub Locations
USA & Europe
Scalable SLAs
Fit's your Needs
Local Workforce
The right expertise
24h reaction time
On site
Global Hubs & SLA - Transatlantic Business Back & Forth
Global reach. Local response. Real advantage.
United Automation Hub locations put world-class service exactly where your customers need it. With on-the-ground teams across North America and Europe, we support machine builders through every critical phase — engineering, installation, commissioning, programming, and ongoing service — with response times as fast as 24 hours.
Whether you're a U.S. OEM delivering into Europe or a European (especially DACH-based) machine builder expanding into the U.S., our hubs give you the competitive edge your customers expect: reliable local expertise, immediate availability, and a service model engineered to win international projects you couldn’t secure alone.
From our U.S. hub we also cover Canada and Mexico, ensuring your systems are supported across the entire region.
With United Automation Hub, you enter new markets confidently — with a partner that delivers service your customers feel, and performance your business can scale on.
Choose the SLA that fits your operation best. Accelerate growth today - secures your competitive edge for tomorrow.
Seamless Scalability
Our tiered SLAs (from Foundation to Exclusive)adapt to your growth.Effortless upgrades to meet expanding global requirements.
Local Execution, Global Standards
Connection to local hub experts who deliverglobally standardized service quality,responsiveness, and core commitments throughour robust SLA framework.
Tailored to Your Ecosystem
Our SLAs are specifically designed for machinebuilders and integrate Digital Solutions, UAHConnect, Human Solutions, and the specializedservices your processes require.
Your Defined Competitive Advantage
Clear benefits: prioritized support, integration with UAH Connect, and defined response times. Higher SLA tiers unlock unmatched competitive advantages.
Access to UAH Service
Right to advertise the partnership
Access to Discounted Bulk Hourly Rates
Access to UAH Academy
Guaranteed 48h response time
Guaranteed 24h response time
Branded phone support in timezone
Access to Spare Parts Management
free Access to UAH Local Hub 2 Days / Month
free Access to UAH Connect
Access to Cashback Option
Access to UAH Service
Right to advertise the partnership
Access to Discounted Bulk Hourly Rates
Access to UAH Academy
Guaranteed 48h response time
Guaranteed 24h response time
Branded phone support in time zone
Access to Spare Parts Management
free Access to UAH Local Hub 2 Days / Month
free Access to UAH Connect
Access to Cashback Option
Access to UAH Service
Right to advertise the partnership
Access to Discounted Bulk Hourly Rates
Access to UAH Academy
Guaranteed 48h response time
Guaranteed 24h response time
Branded phone support
Access to Spare Parts Management
free Access to UAH Local Hub 2 Days / Month
free Access to UAH Connect
Access to Cashback Option
Business with and without UAH
Engineered with some of the best CEO`s in the industry to deliver real value.
Business Camparison
Own Location Abroad
Increasing demand for local service
Since COVID-19, customer expectations in the US and worldwide for immediate, high-quality local service or even local manufacturing have risen sharply. Reliable local support has become a MUST for winning and retaining customers.
High costs and bad capacity utilization for own location
Operating a service or manufacturing center with a five-person team and adequate infrastructure in the US costs between $600,000 and $700,000 per year. To cover these costs, an annual sales volume of worth 7-8 Figure million dollars annual revenue is required to break even.
The “chicken and egg” problem
Operating a manufacturing or service center abroad in the US or EU with a five-person team and adequate infrastructure costs $600,000–$700,000 per year. To break even, companies need machine deliveries worth several million dollars annually. This creates a dilemma: without service or local manufacturing, sales are difficult — but without sufficient sales, investing in service is hard to justify
High employee turnover
In the US, high turnover rates in technical professions hamper service quality and increase personnel and training costs. Currently, the turnover rate in technical fields is around 30%–40%.
The geographical size of the USA
The US is almost 27 times larger than Germany, which poses significant challenges for companies trying to cover such a large area efficiently.
With United Automation Hub
No upfront investment required
Choose your Service Level Agreement and start date based on your business reality and growth strategy—access enterprise-level automation services immediately with zero CapEx and a flexible OPEX model that even small and mid-sized component and system suppliers and hidden champions can actually afford.
Cost Effective Service Model
At one-tenth the cost of maintaining an in-house service center, we offer companies the flexibility to deliver first-class service without the burden of high overhead costs especially in volatile project business.
Flexible, Scalable Service Plans
Companies can book exactly the level of service they need or level up, while taking advantage of the flexibility to scale coverage and support as demand grows. This allows them to avoid the high costs and delays associated with hiring new staff and building infrastructure.
highly qualified, stable workforce
Each of our service hubs is staffed with a combination of experienced German experts and qualified local employees, all of whom are paid 15% above market rates. This competitive compensation, made possible by our efficient shared service, keeps turnover to an absolute minimum and ensures high-quality, consistent support at all locations.
Strategic network of service hubs
Our service hubs are located in key industrial centers across the United States and Europe, providing comprehensive, local support at a fraction of the cost of standalone service locations. We already got requests for further locations - just reach out to our team.
The UAH Hub Locations - everything you and your customer need.
At each UAH Hub, your Service Level Agreement unlocks seamless access to the spaces and capabilities that keep your automation projects moving.
Depending on your active SLA, you gain entry to shared office space, our showroom, on-site assembly areas, training facilities, and local spare-parts management — all designed to match the demands of your local target market.
Every SLA is tailored per hub location, giving you the flexibility to align service levels with regional requirements or scale them to your specific operational needs.
Some hubs even include machining capabilities and fabrication equipment, enabling rapid local response to spare-parts needs.
Each hub is a place where engineering, operations, and innovation meet - accelerating collaboration, strengthening customer relationships, and giving machine builders a tangible edge in their most important markets.
The Intersection of People, Technology & Oppurtunity
Designed to spark innovation, deepen partnerships and turn bold ideas into automated reality.
Across our hubs, you’ll also findfive fully equipped technology cells featuring components from industry leaders like Festo, KUKA, GETT, IFSYS, SimAutomation, andmany more.
These partners use our hubsyear-round as active showrooms, bringing customers, prospects, and production teams together to validate concepts and explore new possibilities.
In addition, your teams andend-customers can leverage on-site robot training, automation-specific courses,and hands-on feasibility studies — building the skills needed to operate and maintain advanced equipment where it matters most.
Leading automation companies already using UAH Connect
UAH Connect & Orbit You're competitive advantage for growth
In industrial automation, technology alone is no longer enough—visibility and access decide who wins. That gap slows growth and creates risk long before any machine is delivered.
UAH Connect solves that. As a dedicated B2B vendor marketplace for machine builders and automation suppliers, we make it effortless for producers to find the best solution partners based on technology, regional presence, proven project execution, and available service capacity—not trade shows or coincidence.
Every machine builder can create an account in under 24 hours, list solutions and reference projects, and generate measurable visibility in the U.S. and European markets.
And with more than 60% of component manufacturers still operating without a webshop, UAH Connect gives them a place to be discovered—already joined by leading brands like Festo, KUKA, and others.
All commercial and operational processes run through ORBIT—our central software platform that manages contracts, Shared Sales, Shared Service agreements, customer data, payments, and project transparency in one unified system.
The result: faster market entry, higher lead quality, stronger risk management, and profitable visibility—without needing your own global infrastructure.
Features of UAH Connect & Orbit
UAH Connect is our vendor marketplace, bringing together qualified automation partners, services, and solutions in one centralized ecosystem. Powered by Orbit as the operational backbone, all contracts, administration, and supporting tools are managed in a single, structured platform—ensuring transparency, efficiency, and seamless execution across the entire value chain.
In 2026, the robotics and industrial automation market is projected at around USD 15 billion in Germany and roughly USD 50 billion in the United States, so even if you generate USD 50 million in annual revenue, your share of this combined USD 65 billion market is only about 0.08%.
Your biggest problem is not the quality of your machines – it’s visibility. Most ofyour potential buyers who actually need your solutions simply haven’t heard of you yet, and with traditional sales and marketing methods, global scale becomes prohibitively expensive.
You don’t just need a better product – you need a platform that makes you found.
On UAH Connect, machine builders and component suppliers manage everything independently: create a full marketplace profile in under 24 hours, customize offerings by target region, track real-time analytics on who views which products, and transparently monitor demand for complex, high-investment solutions.
This is why leading component manufacturers such as Festo and KUKA, and successful mid-sized innovators like Altratec Automation, SIM Automation, IFSYS, and Jenny Science, have already joined — unlocking massive cross-sales exposure and dramatically higher visibility across global automation buyers
Sales channels are getting more expensive every year, top sales talent is harder to keep, and traditional selling models are collapsing under rising costs and rising churn.
And here’s the truth no one wants to say out loud: Google is not your friend in industrial automation.
Go ahead — try to find your own company without typing your name. Search only by the technology you build or the problem you solve.
See where you appear.You won’t.
That’s exactly why leading companies signed UAH Connect immediately — because they understand that visibility is the real problem, not engineering.Try it yourself — then thank us later.
With UAH Connect AI Agents, you no longer wait months or years until new salespeople understand complex systems.
Train an AI Agent in under two hours, using your existing product knowledge — and it explains your solutions in any language, any time, anywhere, exactly like your top expert would.
Powered by the UAH Connect platform, it answers technical questions, recommends configurations, and provides data sheets in context — giving customers clarity instantly and preventing lost deals due to unavailable expertise.Scale knowledge, not headcount.
Deploy once. Sell continuously. Currently in Beta, available for UAH Connect members.
Open your account — we’ll activate your agent.
With your request, tapping into new markets is just a few click´s away
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