We Understand Your Challenges.
And We Solve Them.
Expanding your automation business on a global scale comes with significant challenges. We understandthe pain you face every single day.
Project overload & projectshortage.
Leveraging ressources is a mess
Automation is global. Service is required local
You need service to win deals, but canonly afford it on scale.
Loosing in service means loosing existing customers.
Entering new markets.
But how to get leads ?
You´ve got great solutions.
But you´re notvisible.
Mission
Our mission is to set the global standard in service excellence
for the world’s top integrators and machinery manufacturers.
UAH services for machine builders
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Automotiveindustry.
Batteryindustrie.
Electricityindustrie
Medical & Pharmaceuticals.
Aerospaceindustry.
Logistic & E-commerce
Plasticsindustry.
Research & Development
When your automation projects needto move fast, scale smoothly, and perform flawlessly, we’re the partner thatmakes it happen.
From assembly and engineering to software, commissioning,and full after-sales support, our teams deliver the expertise and capacity youroperations depend on — locally in North America andEurope, andwherever automation is needed, including Mexico, Japan, Scotland, and Ireland.
Our customers rely on us tostabilize volatile project cycles, secure instant access to top-tier automationtalent, and expand their capabilities without expanding fixed costs.
Combine itall with flexible Service Level Agreements, and you get a service model thatgrows with you — reliable, scalable, and built for global manufacturingdemands.
Project services - machine relocation
In automation & roboticseverything begins locally — complex systems engineered and built at a singlesite — but true success depends on flawless integration across the world.
With the United States and Europeamong the most critical automation markets, we’ve established dedicated hubs inboth regions to support your integration, commissioning, software, and ongoingafter-sales needs exactly where they matter most.
Your end customers expect servicefrom day one — long before your installed base can support it profitably.That’s a trap every machine builder knows too well.
Our global service infrastructuresolves it: giving you local presence without local overhead, access toworld-class automation specialists, and the confidence to enter new marketswithout risking your margins.
With flexible Service LevelAgreements and fully scalable teams, we help you deliver superior technologyworldwide — while growing faster, more profitably, and with zero compromise onperformance.
Core Elements of UAH Service Level Agreements
Cause great customer service makes you more business than sales ever can.
Begin your custom Project linquirycurrently available at
UAH USA & UAH GERMANY
GLobal hub locations
USA & EUROPA
Scalable SLA`s
Fit you Needs
Local Wokforce
the right expertise
24 h reaction time
on site
Business with and without UAH
Engineered with some of the best CEO`s in the industry to deliver real value.
Choose Smart, Choose Scalable
Eigene Einrichtung
in den USA
Seit COVID-19 sind die Erwartungen der Kunden in den USA an sofortigen, hochwertigen lokalen Service stark gestiegen. Zuverlässiger lokaler Support ist inzwischen eine Voraussetzung, um Kunden zu gewinnen und zu halten.
Das Pay-per-Part-Modell eliminiert die Notwendigkeit großer Anfangsinvestitionen. Kunden zahlen nur pro produzierter Einheit, wodurch Kapital für andere Geschäftsinitiativen freigesetzt und die Notwendigkeit von Bankkrediten vermieden wird.
Service Model
Der Betrieb einer Servicestelle mit einem fünfköpfigen Team und angemessener Infrastruktur in den USA kostet zwischen 600.000 und 700.000 USD pro Jahr. Um diese Kosten zu decken, ist ein jährliches Verkaufsvolumen von Maschinenlieferungen im Wert von mehreren Millionen Dollar erforderlich, um die Gewinnschwelle zu erreichen.
Zu einem Zehntel der Kosten einer eigenen Servicestelle bieten wir Unternehmen die Flexibilität, erstklassigen Service zu liefern, ohne die Belastung durch hohe Gemeinkosten.
Service Plans
Unternehmen stehen vor einem Dilemma: Sollten sie zuerst ein Servicenetzwerk aufbauen oder warten, bis sie ausreichende Nachfrage haben? Ohne Service ist es schwer zu verkaufen; ohne Verkäufe ist es schwer, die Investition in den Service zu rechtfertigen.
Unternehmen können genau das Servicelevel buchen, das sie benötigen, und dabei die Flexibilität nutzen, die Abdeckung und Unterstützung mit wachsender Nachfrage zu skalieren. So vermeiden sie die hohen Kosten und Verzögerungen, die mit Neueinstellungen und dem Aufbau von Infrastruktur verbunden sind.
stabiler Personalbestand
In den USA erschweren hohe Fluktuationsraten in technischen Berufen die Servicequalität und erhöhen die Personal- und Schulungskosten. Derzeit liegt die Fluktuationsrate in technischen Bereichen bei etwa 30% - 40%.
Jeder unserer Service-Hubs ist mit einer Kombination aus erfahrenen deutschen Experten und qualifizierten lokalen US-Mitarbeitern besetzt, die alle 15 % über dem Marktniveau entlohnt werden. Diese wettbewerbsfähige Vergütung, ermöglicht durch unseren effizienten Chat-Service, hält die Fluktuation auf ein absolutes Minimum und gewährleistet qualitativ hochwertigen, konsistenten Support an allen Standorten.
Größe der USA
Die USA sind fast 27-mal so groß wie Deutschland, was für Unternehmen erhebliche Herausforderungen mit sich bringt, die versuchen, ein so großes Gebiet effizient abzudecken.
Unsere Service-Hubs sind in zentralen Industriezentren der USA positioniert und gewährleisten umfassenden und lokalen Support zu einem Bruchteil der Kosten eigenständiger Servicestandorte.
Global reach. Local response. Realadvantage.
United Automation Hub locations putworld-class service exactly where your customers need it. With on-the-groundteams across North America and Europe, we support machine builders through every critical phase — engineering, installation, commissioning, programming,and ongoing service — with response times as fast as 24 hours.
Whether you're a U.S. OEM delivering into Europe or a European (especially DACH-based) machine builder expanding into the U.S., our hubs give you the competitive edge your customers expect: reliable local expertise, immediate availability, and a service model engineered to win international projects you couldn’t secure alone.
From our U.S. hub we also coverCanada and Mexico, ensuring your systems are supported across the entire region.
With United Automation Hub, youenter new markets confidently — with a partner that delivers service yourcustomers feel, and performance your business can scale on.
At each UAH Hub, your Service Level Agreement unlocks seamless access to the spaces and capabilities that keep your automation projects moving.
Depending on your active SLA, you gain entry to shared office space, our showroom, on-site assembly areas, training facilities, and local spare-parts management — all designed to match the demands of your local target market.
Every SLA is tailored per hub location, giving you the flexibility to align service levels with regional requirements or scale them to your specific operational needs.
Some hubs even include machining capabilities and fabrication equipment,
enabling rapid local response to spare-parts needs.
Each hub is a place where engineering, operations, and innovation meet -
accelerating collaboration, strengthening customer relationships, and giving machine builders a tangible edge in their most important markets.
THe Intersection of People, Technology & Oppurtunity
designed to spark innovation, deepen partnerships and turn bold ideas into automated reality
Begin your custom Project linquiryAcross our hubs, you’ll also findfive fully equipped technology cells featuring components from industry leaders like Festo, KUKA, GETT, IFSYS, SimAutomation, andmany more.
These partners use our hubsyear-round as active showrooms, bringing customers, prospects, and production teams together to validate concepts and explore new possibilities.
In addition, your teams andend-customers can leverage on-site robot training, automation-specific courses,and hands-on feasibility studies — building the skills needed to operate and maintain advanced equipment where it matters most.
Leading automation companies already using UAH Connect
Choose the SLA that fits your operation best.
Accelerate growth today — secures your competitive edge for tomorrow.
Begin your custom Project linquiryService levels
Zugang zu UAH SERVICE
Zugang zu
UAH Academy
Recht zur Werbung der Partnerschaft
Zugesicherte Reaktionszeit
BrandedTelefon- Support
Zugang zu
Spare Parts Management
Zugang zu UAH Local Hub
2 Days / Month
Zugang zu UAH Connect
BASIC
SILVER
GOLD
PLATIN
Exclusiv
Sie haben die Möglichkeit, ausgewählte Wettbewerber pro Hub auszuschließen, indem Sie unser Service-Level-Agreement Exclusiv buchen. Das Angebot gilt nach dem Prinzip 'First come, first serve'.
Seamless Scalability
Our tiered SLAs (from Foundation to Exclusive)adapt to your growth.Effortless upgrades to meet expanding global requirements.
Local Execution, Global Standards
Connection to local hub experts who deliverglobally standardized service quality,responsiveness, and core commitments throughour robust SLA framework.
Tailored to Your Ecosystem
Our SLAs are specifically designed for machinebuilders and integrate Digital Solutions, UAHConnect, Human Solutions, and the specializedservices your processes require.
Your Defined Competitive Advantage
Clear benefits: prioritized support, integration with UAH Connect, and defined response times. Higher SLA tiers unlock unmatched competitive advantages.
In industrial automation, technology alone is no longer enough—visibility and access decide who wins. That gap slows growth and creates risk long before any machine is delivered.
UAH Connect solves that. As a dedicated B2B vendor marketplace for machine builders and automation suppliers, we make it effortless for producers to find the best solution partners based on technology, regional presence, proven project execution, and available service capacity—not trade shows or coincidence.
Every machine builder can create an account in under 24 hours, list solutions and reference projects, and generate measurable visibility in the U.S. and European markets.
And with more than 60% of component manufacturers still operating without a webshop, UAH Connect gives them a place to be discovered—already joined by leading brands like Festo, KUKA, and others.
All commercial and operational processes run through ORBIT—our central software platform that manages contracts, Shared Sales, Shared Service agreements, customer data, payments, and project transparency in one unified system.
The result: faster market entry, higher lead quality, stronger risk management, and profitable visibility—without needing your own global infrastructure.
UAH Connect & Orbit.
Youre competitive advantage for growth.
Begin your custom Project linquiryOor do they just not even know you exist?
In 2026, the robotics and industrial automation market is projected at aroundUSD 15 billion in Germany and roughly USD 50 billion in the United States, soeven if you generate USD 50 million in annual revenue, your share of thiscombined USD 65 billion market is only about 0.08%.
Your biggest problem is not the quality of your machines – it’s visibility. Most ofyour potential buyers who actually need your solutions simply haven’t heard ofyou yet, and with traditional sales and marketing methods, global scale becomesprohibitively expensive. You don’t just need a better product – you need a platformthat makes you found.
Total Control. Zero Friction. Instant Visibility.
On UAH Connect, machine builders and component suppliers manage everything independently: create a full marketplace profile in under 24 hours, customize offerings by target region, track real-time analytics on who views which products, and transparently monitor demand for complex, high-investment solutions.
This is why leading component manufacturers such as Festo and KUKA, and successful mid-sized innovators like Altratecc Automation, SIM Automation, IFSYS, and Jenny Science, have already joined — unlocking massive cross-sales exposure and dramatically higher visibility across global automation buyers.
Google Will Not Save You — and It Will Never Sell Your Machines
Sales channels are getting more expensive every year, top sales talent is harder to keep, and traditional selling models are collapsing under rising costs and rising churn.
And here’s the truth no one wants to say out loud: Google is not your friend in industrial automation.
Go ahead — try to find your own company without typing your name. Search only by the technology you build or the problem you solve.
See where you appear.You won’t.
That’s exactly why leading companies signed UAH Connect immediately — because they understand that visibility is the real problem, not engineering.Try it yourself — then thank us later.
Never lose another deal because someone couldn’t explain your product.
With UAH Connect AI Agents, you no longer wait months or years until new salespeople understand complex systems.
Train an AI Agent in under two hours, using your existing product knowledge — and it explains your solutions in any language, any time, anywhere, exactly like your top expert would.
Powered by the UAH Connect platform, it answers technical questions, recommends configurations, and provides data sheets in context — giving customers clarity instantly and preventing lost deals due to unavailable expertise.Scale knowledge, not headcount.
Deploy once. Sell continuously.Currently in Beta, available for UAH Connect members.Open your account — we’ll activate your agent.
UAH Shared Sales
Sales should never be a cost center,they should multiply your revenue.
Begin your custom Project InquiryIn automation & robotics everything begins locally — complex systems engineered and built at a single site — but true success depends on flawless integration across the world.
With the United States and Europe among the most critical automation markets, we’ve established dedicated hubs in both regions to support your integration, commissioning, software, and ongoing after-sales needs exactly where they matter most.
Your end customers expect service from day one — long before your installed base can support it profitably. That’s a trap every machine builder knows too well.
Our global service infrastructure solves it: giving you local presence without local overhead, access to world-class automation specialists, and the confidence to enter new markets without risking your margins.
With flexible Service Level Agreements and fully scalable teams, we help you deliver superior technology worldwide — while growing faster, more profitably, and with zero compromise on performance.
Real Revenue. Zero Risk.
UAH Shared Sales gives machine builders direct access to decision-makers atOEMs, Tier-1 suppliers and multinational producers in the U.S. and Europe —without the cost, delay, or uncertainty of hiring full-time sales teams.
Begin your custom Project InquiryManufacturers request us cause ...
A one hour talk with us save them 100+ h of searching the right partner.
We don’t´t sell names. We built bridges.
Instead of building your own sales organization abroad—expensive, risky, high turnover, and often without real market access—more manufacturers rely on Shared Sales.
Because we already have the trust, the relationships, and the market access.
We speak directly with decision-makers, understand real project needs early, and often allocate opportunities before they ever become public.Every partner receives a fixed number of guaranteed high-value leads per month,a curated market entry, and direct access to the right companies in the U.S. and Europe.
Not cold calls. Not lists. Real connections that move business forward.
UAH Quickstart
10 Steps to Seamless Onboarding
Step 1 - 4
Information & Orientierung
Lernen Sie den United Automation Hub kennen.
Sehen Sie sich das Einführungsvideo an.
Beginnen Sie mit dem Ansehen des Erklärvideos, das den United Automation Hub vorstellt.
Explainer ansehen
Prüfen und akzeptieren Sie die UAH-Regeln.
Lesen Sie die Richtlinien des UAHs durch und stimmen Sie zu, um fortzufahren.
Teilen Sie Ihre Serviceanforderungen mit.
Geben Sie relevante Standorte an und legen Sie das benötigte Servicelevel fest.
Auswahl des Servicestandortes wird aktuell eingebunden. Bitte teilen Sie diesen über die Form am Ende der Website mit
Vereinbaren Sie einen Beratungstermin.
Sie sind eingeladen, eine 30-minütige Beratung mit einem UAH-Vertreter zu vereinbaren.
Step 5 - 7
Persönliche Beratung & Planung
Individuelle Beratungen, um Ihre Anforderungen zu ermitteln und diese mit spezifischen Service- und Standortbedürfnissen abzustimmen.
Beratungsgespräch
Ein 30-minütiges Gespräch mit einem Mitglied unseres UAH-Teams, um Ihre spezifischen Bedürfnisse zu erkunden und zu erfüllen, an dem von Ihnen gewählten Termin.
Erhalten Sie das Geschäftskonzept und die Preise.
Sie erhalten das Business Proposal, welches Ihnen einen klaren Überblick über das Konzept, die Marktchancen und Services des United Automation Hubs liefert.
Standort- und Servicebesprechung
Sie besprechen mit dem UAH-Team ausführlich den Standort und die benötigten Dienstleistungen, einschließlich spezifischer Anforderungen wie Lagerfläche und zusätzliche Services.
Step 8- 10
Technische Einrichtung & Startvorbereitung
Diese letzte Phase umfasst die detaillierte technische Einführung, die Einrichtung von Arbeitsabläufen und die Vorbereitung auf die Betriebsbereitschaft.
Technisches Onboarding
Der Fokus verlagert sich auf Systemanforderungen, die speziell auf Ihre Vorgaben zugeschnitten sind. Zum Beispiel spezialisiertes Fachwissen in der SPS-Programmierung, der Inbetriebnahme von Systemen und das Wissen, das erforderlich ist, um einzigartige Ausrüstungen zu warten.
Workflow- und Kommunikationsmatrix
Ermöglichen Sie Ihrem Team eine einheitliche Online-Infrastruktur – sichern Sie den Wissensaustausch, wählen Sie Ihre eigenen Kontaktpunkte, greifen Sie auf alle wichtigen Daten an einem Ort zu und verwalten Sie Ihre Projekte intelligent.
Ready to Launch
Letzte Phase: Sie sind vollständig vorbereitet, um loszulegen und Ihre Wettbewerber hinter sich zu lassen.